1. Introduction
Chateau de Bernières (“we”, “us”, or “our”) is committed to protecting the privacy of its users (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website chateaudebernières.com (the “Site”).
2. Collection of Personal Data
We collect the following information about you when you use our Site:
- Name
- Email address
- Stay dates
- Stay preferences
These details are collected to facilitate the booking process, for the improvement of our services, and for marketing communications, including requests for feedback at the end of your stay.
3. Use of Personal Data
Your personal data is used to:
- Process your bookings
- Send you marketing communications and information about activities in the region or promotions regarding our property
- Improve our services and your experience on our Site
4. Sharing of Personal Data
We do not share your personal data with third parties.
5. Storage and Security
Your personal data is stored in a secure Customer Relationship Management (CRM) system. We implement technical and organizational measures to protect your data against unauthorized access, loss, or destruction.
6. User Rights
You have the right to access, rectify, delete your personal data, or object to its processing. To exercise these rights, please contact us at chateaudebernieres@gmail.com.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience and analyze our Site traffic. You can manage your cookie preferences through the Complianz consent plugin on our Site.
8. Updates to the Privacy Policy
We will periodically review this privacy policy. Users will be informed of significant updates through notifications on our Site or by email.
9. Contact
For any questions or concerns related to this privacy policy or the processing of your personal data, please contact us at chateaudebernieres@gmail.com.